Welcome

In this year's Annual Report, we've chosen to focus on safety, sustainability and social good as these are critical areas in which CSA makes a difference. Throughout this interactive web site, you'll find our annual financial results, key achievements, our report on 2010/2011 performance and more.

The past year has been an especially productive one for CSA. We have worked diligently on our internal structures and processes so that we can deliver the best solutions and services possible to our members and clients. We are now acting as a singular, integrated developmental business organization... united in global direction, mission, values and brand. This strengthens our capacity to do social good, develop our people, provide outstanding service, grow financially and achieve our aspirations, which include being one of the best performing organizations worldwide delivering societal benefits by improving people's lives.

As I have come to know as chief executive officer, CSA is truly unique. It is distinguished from other organizations by its integrity, core values and competencies, people excellence, breadth of capabilities and geographic scope. No other provider of standards, testing and certification and product performance evaluation solutions matches us on these features. What's more, everyone associated with CSA – members, customers and employees – share a genuine conviction about the enormous value of standards. That conviction guides our work. It drives us to excel and to help create a better, safer, more sustainable world.

I hope you will take a moment to review our values, captured on this site. To me, how we do things is as important as what we are doing. By acting true to our values, we will sustain and prosper as an organization. We will continue to differentiate ourselves and bring forward to our members and customers the very best outcomes of our efforts.

Ash Sahi
President and CEO
CSA Group